If consensus is difficult to gauge from discussion alone, consider conducting a survey of opinion to clarify the issues in the discussion. Note that a survey cannot generate consensus, but is helpful for understanding it. Similarly, if you believe that users are ignoring a consensus, a survey cannot force those users to accept your proposed consensus -- although a survey might assist users in understanding the balance of opinions and reasons for those opinions on a given dispute, it can also easily degenerate into an argument over whether a particular survey is fairly constructed or representative. See Wikipedia:Polling is not a substitute for discussion for reasons why discussion is necessary and superior to voting.

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If the situation is urgent

If a situation needs quick attention, report it to WP:AN or ask for page protection. They will take it from there.

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Last resort: Arbitration

Further information: Wikipedia:Arbitration Committee, Wikipedia:Arbitration policy, and Wikipedia:Requests for arbitration

If you have taken all other reasonable steps to resolve the dispute, and the dispute is not over the content of an article, you can request Arbitration. Be prepared to show that you tried to resolve the dispute by other means. Arbitration differs from Mediation in that the Arbitration Committee will consider the case and issue a decision, instead of merely assisting the parties in reaching an agreement. If the issue is decided by Arbitration, you will be expected to abide by the result. If the case involves serious user misconduct, Arbitration may result in a number of serious consequences up to totally banning someone from editing, as laid out in the Arbitration policy. Note that Arbitration is normally for disputes about user conduct, while Mediation is normally for disputes about article content.

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See also

• Wikipedia:Edit war
• Wikipedia:Neutral point of view#Situations and handling
• Wikipedia:No angry mastodons
• Wikipedia:Don't be a fanatic
• Wikipedia:Etiquette
• Wikipedia:Precedents
• Wikipedia:NPOV dispute
• Wikipedia:Accuracy dispute
• Wikipedia:Disruptive editing

v • d • e Key Wikipedia policies and guidelines Overview Policies and guidelines (WP:POL) · List of policies (WP:LOP) · List of guidelines (WP:LGL) Global principles What Wikipedia is not (WP:NOT) · Ignore all rules (WP:IAR, WP:IGNORE) Article standards policies Neutral point of view (WP:NPOV) · Verifiability (WP:V) · No original research (WP:NOR) · Living persons' biographies (WP:BLP) · Deletion policy (WP:DEL) Behavioral policies Assume good faith (WP:AGF) · Civility (WP:CIV, WP:CIVIL) · No personal attacks (WP:NPA) · No legal threats (WP:NLT · WP:LEGAL) · Ownership of articles (WP:OWN) · Three-revert rule (WP:3RR) · Sock-puppetry (WP:SOCK) Behavioral guidelines Etiquette (WP:EQ) · Don't disrupt Wikipedia to make a point (WP:POINT) · Don't bite the newcomers (WP:BITE) · Don't game the system (WP:GAME) Resolution policies Consensus (WP:CON) · Resolving disputes (WP:DR) Classification guidelines Subpages (WP:SP) · Cats, lists, navboxes (WP:CLN) · Lists (WP:L) · Categories (WP:CAT) · Templates (WP:TMP) Content guidelines Conflict of interest (WP:COI) · Don't copy sources (WP:NPS) · Disambiguation (WP:D) · Don't create hoaxes (WP:HOAX) · Notability (WP:N) · Wikipedia:Patent nonsense (WP:PN) Editing guidelines Be bold (WP:BOLD) · Edit summary (WP:ES) · Sign on talk pages (WP:SIG) · Talk page guidelines (WP:TALK) · User page guidelines (WP:USER) Style conventions Article size (WP:SIZE) · Build the web (WP:BTW) · Manual of Style (WP:MOS · WP:STYLE) · Naming conventions (WP:NC)

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